This privacy policy sets out how Kitcini uses and protects any information that you give to Kitcini when you use this site. Kitcini is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, we assure you that this data will be used in accordance with this privacy statement. Kitcini may change these rules from time to time and we encourage you to review this page regularly to ensure that you are happy with any changes.


We may collect the following information :

  • Last name, First Name
  • Contact information, including your email address
  • Demographic information like your zip code, preferences and interests
  • Relevant information for customer surveys and/or offers

For the exhaustive list of cookies we collect, go to the List of cookies section


We need this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Maintaining internal records.
  • We may use this information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone or post. We may use this information to personalize the Site according to your interests.

4. Security

We do everything we can to ensure that your information is secure. To prevent access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.

  • Network monitoring software
  • Computer backup
  • Digital certificate development (SSL)
  • Firewalls

5. How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can adapt its operation to your needs and tastes by collecting and remembering information about your preferences.

We use traffic cookies to identify which pages are used. This helps us analyze data about web page traffic and improve our site to tailor it to customer needs. We will only use this information for statistical analysis purposes and the data is then removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the site.

6. Links to other sites

Our site may contain links to other sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the site in question.


You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill out a form on the website, look for the box you can click to indicate that you do not want this information used by anyone for direct marketing purposes
  • If you have already agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by writing to us or sending an email to

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you want this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held about you please write to Did’s Design 20 Chemin des Patinières, 74100 Vétraz-Monthoux, France.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We undertake to promptly correct any information deemed incorrect.

8. List of cookies we collect

The table below lists the cookies collected and the information stored.

Name of the COOKIE Description of the COOKIE
CART Your shopping cart information.
CATEGORY_INFO Stores category information to speed up page display.
COMPARE The products you want to compare.
CURRENCY The currency you selected.
CUSTOMER An encrypted version of your customer number.
CUSTOMER_AUTH Indicates whether you are currently logged in to your account.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the customer segment ID.
EXTERNAL_NO_CACHE Indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows customers to modify their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The last product you viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether cache use is allowed.
PERSISTENT_SHOPPING_CART If you have accepted it, allows you to keep your basket without having to log in to the site.
POLL The identifiers of surveys in which you have recently participated.
POLLN Information about surveys you have participated in.
RECENTLYCOMPARED Products you have recently compared.
STF Information about products you sent to your friends.
STORE The store you selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether you allow cookies.
VIEWED_PRODUCT_IDS Product IDs you recently viewed
WISHLIST The encrypted list of products added to your wishlist.
WISHLIST_CNT The number of products in your wish list.